FAQs

After signing up, your request enters our manual review process. We verify company details such as your Chamber of Commerce (KvK) registration. As soon as everything is approved, you'll receive an email and can start using Currently.

Currently is designed for professional and commercial use. Requiring a valid registration helps us ensure the platform is used within its intended scope.

In most cases, approval takes up to one business day. If it takes longer, feel free to contact us and we'll gladly check the status for you. Don't forget to check your spam folder.

Yes. A trial is available and can be activated after the sign-up process through the Currently Launcher application.

No. You don't need to provide any payment details to start a trial. Once logged into the launcher, you'll see a clear 'Start Trial' button that lets you begin immediately with a single click.

Generally, no. The standard trial period lasts fourteen days. That said, we do monitor usage metadata such as activity levels. If a trial shows little to no usage, we may consider extending it. In that case, please contact us to discuss the options.

You can purchase multiple licenses and assign multiple seats per license type. As you add more seats within the same license tier, the price per seat decreases automatically. This volume-based pricing applies to all seats of that license type.

That price shows the discounted per-seat rate when purchasing multiple seats. Once you reach that tier, all seats for that license type are billed at that lower price.

Currently uses a floating license system. This means licenses are owned by your organization and can be shared among your employees. Licenses are not tied to a specific person. When a license is in use, it cannot be used by someone else until it is released.

No. Licenses may only be shared within your own organization. Sharing licenses with people outside your company is not allowed and violates our Terms of Service. Please refer to the Terms for more details.

No. We don't run frequent sales. Instead, pricing is optimized through our floating license model, automatic price reductions per additional seat, and a built-in two-month discount when choosing yearly billing. This keeps pricing fair and predictable.

Yes. Once logged in, you can manage everything through the customer portal. You can upgrade or downgrade license types, adjust the number of seats, and switch between monthly and yearly billing. Changes take effect immediately.

Licenses usually become available within a few minutes. If activation takes longer, please contact our support team right away and we'll assist you.

Yes. If you require custom licensing, large seat counts, or enterprise-specific arrangements, please contact us to discuss the possibilities.

Currently is primarily designed for professional and business use, focusing on sectors such as solar energy, batteries, energy systems, installers, and suppliers. A valid KvK registration is required. If you are a private individual or operate outside these sectors, feel free to contact us and we can review whether an exception is possible.

No. Currently stores project files locally on your computer. In a later stage, we plan to introduce cloud support so you can access your projects from anywhere.

Yes. An internet connection is required for licensing and account validation.

Yes, as long as a license seat is available. Licenses can be used across different machines within your organization, but not simultaneously beyond the number of active seats.

Currently is available for Windows only. Support for macOS is planned for the future, but no release date has been announced yet.

Currently is built using Unreal Engine 5 and modern game technology, which requires a more powerful system than typical design software. We recommend at least 16 to 32 gigabytes of RAM, an NVIDIA RTX 3060 or better, and a modern CPU that matches these specifications. Lower-end systems may work, but performance and stability cannot be guaranteed.

Yes. If you have questions, issues, or need help getting started, you can always contact us by email. We aim to respond as quickly as possible during business hours.

Email is the primary support channel. This allows us to handle questions efficiently and keep communication clear.

Yes. Dutch is our primary working language. We are actively building the Currently ecosystem in both Dutch and English. Some pages remain in English to support international users, but you can always contact us in Dutch.

Yes. We take data security seriously and follow industry-standard practices to protect your information. More details can be found in our Privacy Policy.

Yes. You can manage or cancel your subscription at any time through the customer portal. If you need help, just send us an email and we'll assist you.

Currently is designed to model complete energy systems, including solar panels, inverters, batteries, grid connections, loads, and energy flows between components. Support for additional technologies may be added over time.

Yes. Currently is designed to scale with your organization, from small installation companies to larger teams working on complex energy projects.

Yes. Currently supports both early-stage conceptual layouts and more detailed system designs, allowing you to refine projects as they evolve.

You retain access to your locally stored project files. Active editing requires a valid license.

Currently is actively developed and receives regular updates that include improvements, bug fixes, and new features.

Yes. All active subscriptions include access to updates during the subscription period.

No. Updates are designed to be backward compatible and should not affect your existing projects.

No. Currently does not support real-time collaborative editing yet. This may be introduced in a future version.

At the moment, Currently focuses on a self-guided onboarding experience. Additional onboarding resources may be added in the future.